Open to product design roles in Chicago, remote or hybrid

I make complex, high-traffic products simple to use.

I'm Muhammad Junaid, a product designer with 12 years of experience across airlines, telecom and the public sector, including the Webby-winning redesign of the United Airlines app.

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Selected work

Each case study covers the problem, my research, the key design decisions and the results.

Redesigned United Airlines mobile app screens

United Airlines, 2019–2021

Redesigning the most downloaded airline app

App use was growing 45% a year while satisfaction fell. We simplified navigation and booking and built an accessible pattern library. The result won the 2021 Webby People's Voice Award.

  • Mobile app
  • UX research
  • UI design
  • Accessibility
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Huawei Hybrid Video Solution TV app interface

Huawei, 2015

A TV app built for the whole family

A set-top box app that brings live channels and on-demand content together. As the human-centered designer, I created family profiles with parental controls and an info bar that shows what's on without interrupting the show.

  • TV & streaming
  • Human-centered design
  • UI design
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eSCAD executive statistics dashboard

Statistics Centre – Abu Dhabi, 2017–2018

eSCAD: official statistics at a glance

Leaders needed fast access to complex official statistics. I designed an iPad and mobile dashboard with color-coded themes, linked charts and filters, which leadership could use with no dedicated training.

  • Dashboard
  • Data visualization
  • iPad & mobile
  • UX/UI design
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Smart Scad enterprise platform

Statistics Centre – Abu Dhabi, 2016–2017

Smart Scad: one platform for everyday work

Staff and managers juggled separate tools for tasks, leave and recruitment. I brought 12+ services into one interface that people could use with no dedicated training.

  • Enterprise web app
  • UX research
  • UI design
  • HTML/CSS
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Recognition

  • Webby People's Voice AwardBest Travel App, 2021, for the United Airlines app
  • Best Experimentation Program2023
  • Digital Technology Mobile Award

How I work

  • Research firstUsability testing, interviews and analytics to find the problems worth solving.
  • Design for everyoneAccessible interfaces that work with screen readers and meet WCAG guidelines.
  • Test and refinePrototypes put in front of real users, round after round.
  • Ship it rightI write HTML and CSS, so I work closely with developers to build what was designed.

About me

For 12 years I've designed products where clarity matters: an airline app used by millions, enterprise platforms and executive dashboards for a government statistics agency, and visual design for Huawei.

I care most about accessibility and turning messy problems into flows that are tested, simple and easy to build.

More about me

Let's talk

I'm looking for a product designer role in the Chicago area, and I'm open to remote or hybrid work. The fastest way to reach me is email.

muhammadjunaiduxd@gmail.com